Is the offer clear?
Can a new visitor understand what you do, who it is for and why they might choose you?
The Once-Over · Free initial check
Is your website doing its job?
Send us your website and tell us what you need it to do. We’ll take an initial look and explain the practical priorities, so you can decide what to tackle next.
We start with your customer’s experience
Can they find what matters?
We look at the information and examples customers need before deciding to get in touch.
Does it work on a phone?
Reading, navigation and the route to your contact details, on the screen most of your customers actually use.
Is the next step obvious?
How someone enquires or buys, and what gets in the way.
Are there obvious technical barriers?
Slow loading, broken pages, and anything stopping Google from finding and reading the pages that matter.
A plain-language starting point
You’ll get a concise explanation of what we noticed and the changes we would prioritise. If a small fix makes sense, we’ll say so. If a replacement is worth discussing, we’ll explain why.
It’s a first look, not a full technical audit. If something needs a deeper test, we’ll tell you.
What to send us
- Your website address.
- A sentence about your business and its customers.
- What you want visitors to do, and anything you are concerned about.
There’s no need to send passwords or give us access to any accounts.
Understand the next useful step
The initial Once-Over is free. If you want our help making changes afterwards, we’ll discuss the scope and price with you first.